FAQ
Questions? Here are our answers!
When is the sale? |
Our first ever online tuber sale will be Wednesday, March 27 at 9 p.m. Central Time (10 p.m. Eastern, 7 p.m. Pacific) |
How much is shipping? |
Shipping fees will be calculated based on the quantity ordered and your location. Most shipping fees will be in the $12-$15 range. |
When will my tubers ship? |
Shipping of tubers will begin mid-April and will be sent out as temperatures allow. |
Will you combine shipping? |
Yes! We will be combining orders. No code is needed. Orders must have the same name, mailing address, and email address. Excess shipping charges will be refunded when your order is packed and shipping is recalculated. We will combine shipping for orders placed through Friday, April 5th. Shipping of tubers and rooted cuttings cannot be combined and will not be shipped together. If you order both of these together, the shipping total will be for two shipments. |
Are the tubers dormant? |
Tubers will be shipped that have at least one visible or sprouted eye. |
What payment methods do you accept? |
Our store accepts all major credit cards and Shop Pay. |
Do you have limits on how many of each I can buy? |
Some varieties are limited to one per customer. You can find this information on each varieties page. |
Can I make an account? |
You may create an account. This will allow you to save your address and view or track orders. |
Do I need a password? |
The website will be password protected from 5:00 p.m. Wednesday until it opens to allow us to add inventory. You will not need a password when the sale opens. |
Will you restock sold out varieties? |
We will be restocking as more tubers wake up in the coming weeks. If the variety you seek is sold out, please sign up to be notified if it is restocked. |
